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All big companies have got specialised IT departments that take care of their needs. IT-Support is a critical function that is taken very seriously. But if you are a small business owner, having an exclusive IT department may not be all that feasible. But managing technology is important in any business.
So how exactly does one go about it. One way to do it would be to hire a full time IT person or two to help manage all your IT requirements. But there are other solutions to managing your IT. You could think of hiring what are known as managed service providers or MSPs. They function remotely and will provide you with all or specified IT services without taking up infrastructure or a monthly salary.
These are especially popular in small businesses as well as for Non-Profit IT support. There are several factors to consider in handling IT. Poor management can effect your financial position. Performance is affected when the server the business relies on fails regularly. Inventories cannot be taken, sales cannot be performed and of course correspondence will take a back seat. This will bring down productivity.
Another problem related to bad IT management is the loss of information. If you bill customers on an hourly basis and are unable to access your data entry systems, you are going to have some pretty expensive downtime. Similarly if maintenance is not done well, you could end up getting malware on the system that will result in a compromise of your information as well as that of the client. This can land your reputation in serious trouble .
The first thing you need to do about managing the situation is getting the right kind of software and hardware that you need in the first place. This will mean getting yourself a bit educated on what works and what doesn't. You could get yourself some professional advice to help you in this department.
Get the basics right in the first place is the advice of all IT professionals. When setting up your small business, don't buy computers in the ones and twos at discount sales. This is where you will end up with a brand mix of products and managing this can be difficult. Have an acquirement plan in place and get your equipment based on a refresh cycle. This means you will be able to afford good quality equipment at good prices.
Getting good IT management in place can happen only when you have the basics right.
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